Red Card Authorization ID Program
In 1996, at the very founding of the core PPO network which was to become Prime Health Services, a novel idea was hatched. What if we could create an authorization (ID Card) for workers’ compensation that worked like group health ID cards? It was innovative and way ahead of its time.
That program became known as the "Red Card Authorization ID
Program" and lives on here at Prime Health Services as a core
aspect of our ability to connect patients and injured
workers to medical providers.
This program works for most of our various markets: workers'
compensation, group health, auto, and
What does the Red Card Authorization ID Program
When a patient needs to see a medical provider, our
technology has existed for over a decade to include all of the
pertinent information about the payer, employer, and patient to the
medical provider in an electronic deliverable ID form. Thus, even
beyond a traditional group health ID card, the Red
Card Authorization ID Program tells the medical provider what
s(he) needs to know. In the workers' compensation world in
particular, it is critical for the physician and other treating
entities to know the name of the employer, the payer, and return to
work instructions. The Red Card Authorization ID program relays all
of this information.
What is the technology of the Red Card
Authorization ID Program?
The technology behind this product is solid and innovative. Way
back in 1996 the primary delivery method for the Red Card program
was via fax. Today, we continue to use the fax, but even more
importantly use the Internet and the Prime website for primary
delivery. For both clients of Prime and their injured workers
and/or patients, they are able to visit our website and simply
print off the Red Card Authorization ID to take with them to the
treating medical entity. This provides the medical provider with
helpful information they need to make treating decisions, and more
importantly, how to bill for their services thus eliminating
significant hassle and wasted dollars trying to figure out whom to
bill for their services (especially in the workers' compensation
market). The system also allows for our contracted physicians to
enter the PIN number of our participating clients to pull on demand
the Red Card ID. The technology allows for an integrated
communication tool between patient/injured worker, employer, and
Also, in the workers' compensation market, employers and their
agents frequently change their panel selection of treating
providers. The Red Card Authorization ID Program allows for the
constant changing of panels as the employer or its agents makes
those choices. Our technology via our website provides the tools
for panel administration.